How do I port my number to Miss Callaway?

Porting your existing business phone number to Miss Callaway follows the same standard number porting process used across the telecom industry, and it typically takes between 5 and 10 business days to complete. To start, you'll need to gather a few pieces of information: your current account number with your existing carrier, your account PIN or password, the authorized name on the account, and your current service address. Miss Callaway's onboarding team will walk you through submitting a Letter of Authorization (LOA), which gives them permission to initiate the port request on your behalf.

Once you've submitted the LOA along with your account details, Miss Callaway coordinates directly with your current provider to transfer the number. During this window, your existing service stays active so you don't experience any gap in coverage. It's worth double-checking with your current carrier that there are no porting holds or contractual restrictions on your number before you begin, since these can delay or complicate the transfer. If you're currently using a VoIP service rather than a traditional landline, the process is generally the same, though timing can vary by provider.

One practical tip: avoid canceling your current phone service before the port is confirmed complete. Canceling early can sometimes release the number back into the available pool, which would make it unrecoverable. Once Miss Callaway confirms the port is finalized, you can safely close your old account. If you run into any complications during the process, most carriers have a dedicated porting support line that can resolve holds or rejections quickly.

For businesses ready to stop missing calls, My AI Front Desk offers 24/7 AI receptionist coverage starting at $65/month. It handles inbound calls, answers common questions, and keeps your business responsive around the clock without the cost of a full-time hire. Learn more at myaifrontdesk.com.