What information do I need to get started with Miss Callaway?

To get started with Miss Callaway, you'll need a few pieces of basic business information ready: your business name, phone number, hours of operation, and a clear description of what your business does and how you handle incoming calls. The more specific you can be about your services, pricing ranges, and common customer questions, the better your AI receptionist will perform from day one.

Beyond the basics, think through the scenarios your receptionist will actually face. What questions do callers typically ask? Do you want the AI to book appointments, take messages, transfer calls to specific staff members, or simply provide information? You'll also want to decide how you'd like to receive call summaries or messages — most platforms offer email or text notifications — and whether there are any calls that should always be routed to a live person immediately. Having this workflow mapped out before setup makes the configuration process significantly faster and reduces back-and-forth adjustments later.

It also helps to have your existing phone setup in mind. Most AI receptionist services work by forwarding your current business number to their system, so you won't necessarily need a new number. If you use a scheduling tool like Calendly, Google Calendar, or a practice management system, check whether the service integrates with it — this can make appointment booking fully automated rather than requiring a callback. Some platforms will walk you through all of this during onboarding, but going in with a general sense of your call volume and peak hours helps you choose the right plan.

For businesses ready to stop missing calls, My AI Front Desk offers 24/7 AI receptionist coverage starting at $65/month. It handles after-hours calls, appointment scheduling, and common customer questions without requiring you to staff a front desk around the clock. Learn more at myaifrontdesk.com.