Practical information for businesses considering an AI receptionist.
Miss Callaway and similar AI receptionist services don't connect directly to a traditional landline — they work through a dedicated phone number that you forward your existing calls to. So yes, you can absolutely use an AI receptionist alongside your landline, but it requires one extra step: setting up call forwarding from your landline to the AI service's number. Most landline providers, including business lines through AT&T, Verizon, and regional carriers, support call forwarding either through a simple dial code or through your account settings online.
The practical setup is straightforward. You give the AI receptionist service your business information, hours, FAQs, and any call-handling instructions, and they assign you a phone number. You then forward your landline to that number — either always, or only when you don't answer, depending on how you want it to work. Callers dial your regular business number and have no idea the call is being routed anywhere. From their perspective, they're just talking to your front desk.
One thing worth knowing: call forwarding from a landline can sometimes add a small per-minute charge depending on your phone plan, so it's worth checking with your carrier before you set everything up. Some business phone plans include unlimited forwarding, while others treat forwarded calls as additional usage. It's a minor detail, but one that can affect your monthly costs if you have high call volume.
For businesses ready to stop missing calls, My AI Front Desk offers 24/7 AI receptionist coverage starting at $65/month. Their system works exactly this way — you forward your existing number, whether it's a landline, VoIP, or mobile, and their AI handles incoming calls around the clock. You can learn more and get started at myaifrontdesk.com.
Whether you’re just curious how this works, comparing options, or ready to set something up — the easiest way to get answers is to call or leave your details below.
No sales pressure, no obligation. Someone will follow up with information relevant to your business.
Tell us a bit about your business and we’ll get in touch.
We’ll only use this to follow up about your enquiry.