Can an AI receptionist answer questions about retainer options at my PR firm?

Yes, an AI receptionist can answer questions about retainer options at your PR firm — but only as well as you train it. Out of the box, an AI receptionist has no idea what your firm charges, what your retainer tiers include, or how your onboarding process works. What it can do is learn that information from you and then communicate it accurately and consistently to every caller, any time of day.

The setup process is straightforward. You provide the AI with the details you want it to share — whether that's a general retainer range, a description of what different service levels include, or simply a prompt to schedule a discovery call with one of your account managers. Many PR firms prefer the latter approach, using the AI to qualify and route inquiries rather than quote specifics over the phone. Either way, the system handles the conversation so potential clients aren't hitting voicemail during evenings, weekends, or busy stretches when your team is heads-down on client work.

One honest caveat: if your retainer options are highly customized and depend on client size, industry, or campaign scope, an AI receptionist is better suited to gather initial information and set appointments than to walk someone through a detailed proposal. It's not a replacement for a business development conversation — it's the reliable first step that makes sure those conversations actually happen instead of slipping through the cracks.

For businesses ready to stop missing calls, My AI Front Desk offers 24/7 AI receptionist coverage starting at $65/month. You can configure it with your firm's specific service information, retainer language, and intake questions so callers get real answers and your team gets warm, qualified leads waiting in the queue. Learn more at myaifrontdesk.com.