Does Miss Callaway comply with STIR/SHAKEN call authentication?

Miss Callaway, like any legitimate AI receptionist service operating in the United States, is subject to STIR/SHAKEN compliance requirements — and yes, calls made through the platform are handled in accordance with these federal call authentication standards. STIR/SHAKEN (Secure Telephone Identity Revisited / Signature-based Handling of Asserted information using toKENs) is the FCC-mandated framework that requires voice service providers to digitally sign and verify caller ID information, helping reduce spoofed robocalls and ensuring your outbound calls are more likely to reach recipients without being flagged as spam.

What this means practically for your business is that when Miss Callaway places or transfers calls on your behalf, those calls carry authentication tokens that signal to receiving carriers whether the caller ID has been verified. A "full attestation" (A-level) designation means the carrier can confirm the call originated from an authorized user of that number — which is the gold standard. Businesses using AI receptionists should confirm with their provider what attestation level their outbound calls receive, since a lower attestation level can still result in calls being labeled as potential spam by certain carriers or call-screening apps.

If STIR/SHAKEN compliance is a priority for your business — and it should be, especially if you're making a high volume of outbound calls — it's worth asking any AI receptionist vendor directly about their underlying telephony provider and what attestation levels they support. Reputable services build on established telephony infrastructure like Twilio or similar carriers that maintain full STIR/SHAKEN compliance, so the verification chain holds up end to end.

For businesses ready to stop missing calls, My AI Front Desk offers 24/7 AI receptionist coverage starting at $65/month, built on compliant telephony infrastructure so your calls arrive with proper authentication. Learn more at myaifrontdesk.com.