AI Receptionist FAQ — Eyebrow & Lash Studios

How does an AI receptionist answer pricing questions for lash extension services?

Practical information for businesses considering an AI receptionist.

An AI receptionist answers pricing questions for lash extension services by pulling from a knowledge base you build during setup — it references the specific prices, service names, and any relevant details you've entered, then delivers that information conversationally when a caller asks.

In practice, when someone calls and asks "how much do classic lash extensions cost," the AI responds with the actual number you've provided, whether that's $150, $185, or whatever your menu reflects. It can also handle follow-up questions like the difference between classic, hybrid, and volume sets, how long a fill appointment runs, or whether you charge differently for new clients versus returning ones. The system doesn't guess or pull generic pricing from the internet — it only works from what you've configured, which means accuracy depends directly on how thoroughly you set it up. Most lash studio owners take 30 to 60 minutes building out their service list, and the AI handles caller questions from that foundation.

One honest limitation worth knowing: the AI won't negotiate, apply promotions on the fly, or make judgment calls about pricing exceptions the way a human receptionist might. If a caller asks for a discount or has a complex situation — like a correction appointment after work done elsewhere — the AI will typically gather their contact information and flag it for a staff member to follow up. That's actually a reasonable outcome for sensitive pricing conversations, since those often go better with a human involved anyway.

For businesses ready to stop missing calls, My AI Front Desk offers 24/7 AI receptionist coverage starting at $65/month. A lash studio getting calls during appointments, early mornings, or after hours can capture those leads automatically without putting a phone in a technician's hand mid-service. Learn more at myaifrontdesk.com.

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